GOTOCARDS Shipping Policy

Thank you for choosing GOTOCARDS. Our shipping policy outlined below is designed to provide you with a smooth and hassle-free shopping experience.

1. Production and Processing of Orders

Due to the custom nature of our product, production and processing typically take between 2-3 business days. This may vary slightly during high-demand periods or promotional events.

2. Selection of Shipping Methods and Carriers

We select the most suitable carrier based on the customer’s location to ensure reliable and efficient delivery. All shipping options will be displayed at checkout.

3. Shipping Locations

We ship to addresses within the US, CA, UK, UAE, Kuwait, Saudi Arabia, Bahrain, Qatar, Oman & European Union.

4. Estimated Delivery Timeframe

The estimated delivery time, which includes the production, processing, and shipping, ranges from 3-4 business days.

5. Delivery and Tracking

Once your order is shipped, we’ll send a confirmation email with a tracking number and instructions for package tracking. Please allow some time for the carrier to update the tracking information.

6. Handling of Damaged Packages

If you receive a damaged package, contact our customer service team within 7 days of delivery. We may ask for photo evidence of the damaged package and products for resolution.

7. Accuracy of Address

Customers are responsible for providing a correct and complete shipping address. We are not responsible for delays or issues resulting from incorrect or incomplete address details.

8. Updates to the Shipping Policy

We reserve the right to change this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

For further information or support regarding our shipping policy, please contact us at [email protected].